---
canonical: https://enum.co/managed-hosting
locale: en
---

# Managed Hosting. In good hands.

Managed Hosting from enum: enum GmbH hosts and operates business applications for companies on the enum cloud in Frankfurt, under German and EU law, with operations, updates, backups and on-call in one contract, an SLA with response times down to 15 minutes, starting from €2,500 per month.

We host and operate your business applications in Frankfurt. One German provider, one contract and one team accountable for running them. Starting from €2,500 per month, excluding VAT.

## What we take care of. So your IT doesn't have to.

- **Operations and on-call**: Monitoring, alerting and engineers who respond when something breaks.
- **Updates and security patches**: Applied in planned maintenance windows and documented.
- **Backups and recovery**: Regular backups, and restores that are tested, not assumed.
- **Availability**: Redundancy built into the setup wherever your application allows it.
- **Access and documentation**: Who changed what and when, recorded for your audits.
- **Move from your current hosting**: We plan the move with your team and switch over in an agreed window.

## Service levels. Written into your contract.

- **15 min** (Response time): For critical incidents, down to 15 minutes, depending on the service level you choose.
- **SLA** (In every contract): Response times and availability are part of the contract, not a promise on a website.
- **1 team** (No hand-offs): The engineers who run your application are the ones who answer.

## What procurement asks for. Ready before they ask.

- Contract with a German company under German law
- Service level agreement with response times down to 15 minutes
- Data processing agreement (DPA) under GDPR
- Data stored in Frankfurt, no US parent company
- ISO 27001 certification in progress, target Q4 2026
- Security documentation and responsible disclosure
- Invoices in euros

## Built for.

- **IT departments**: Business applications that must run, without growing your operations team.
- **Regulated industries**: NIS2, DORA or GDPR ask for a documented provider within the EU.
- **Software vendors**: Host your product for enterprise customers who require hosting in Germany.

## Questions. About Managed Hosting.

### What does Managed Hosting cost?

Starting from €2,500 per month, excluding VAT. The final price depends on your applications, their data and the service level you need.

### What response times do you offer?

Down to 15 minutes for critical incidents, depending on the service level you choose. Response times are written into the SLA in your contract.

### Which applications can you host?

Business applications, web applications, APIs and internal tools that run in containers. If an application does not run in containers yet, we prepare it as part of the move.

### Where is my application hosted?

On enum in Frankfurt, Germany, operated by enum GmbH under German and EU law.

### Which certifications are in place?

The Frankfurt data center is certified to ISO 27001 and EN 50600; those certificates belong to the facility operator. enum's own ISO 27001 certification is in progress, with a target of Q4 2026.

### Can our own team take over later?

Yes. Applications run on standard Kubernetes on enum and everything is documented, so your team or another provider can take over at any time.